Refund & Exchange Policy.

At The COA Company, we take pride in the quality of every product we create. Because many of our items are produced in limited quantities, all sales are final.

Refunds & Exchanges

Refunds or exchanges are not guaranteed and will be considered on a case-by-case basis at the sole discretion of The COA Company. If you believe you qualify for a refund or exchange, please submit your request through the Contact Uspage on our website. Be sure to include your order number, a description of the issue, and any photos that may help us review your claim.

Requests for refunds or exchanges must be submitted within 60 days of the date your order was delivered. Claims received after 60 days will not be eligible for review.

Damaged, Defective, or Incorrect Items

Please inspect your order immediately upon delivery. If your item arrives damaged, defective, or if you received the wrong item, contact us as soon as possible through our Contact Us page so we can evaluate the issue and work toward a resolution.

Any damage or defect must be reported within 30 days of receiving your order. Claims submitted after 30 days will be considered the responsibility of the customer and may not be eligible for replacement, exchange, or refund.

We appreciate your support of The COA Company and thank you for shopping with us.